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IJSTR >> Volume 9 - Issue 2, February 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

A Novel Approach To Design Quality Model For Knowledge Management Systems

[Full Text]



A. Abdul Rahman, Justus Selwyn



Devenport and Prusak Life cycle Model, Dixon Life Cycle Model, Elias M.Awad and Hassan Ghaziri Life cycle Model, Garvin's Life cycle Model ,KMS Quality, Knowledge management System, Liebowitz and Wilcox's Life Cycle Model, Tiwana Life Cycle Model.



The Knowledge Management System (KMS) becomes cynosure of overall business strategies to ameliorate the organization's economy, it has various dimensions to understand strongly before develop or deploy for organizational benefits. The KMS is becoming more complex and diverse as a result of advancement in Information and Communication Technology (ICT), Even though there is no option to manage and get the benefit of its intellectual assets .However many of the initiatives of KMS fail since it is unable to achieve the expected quality in significant dimensions. An investigation of significant dimensions must been ensured to avoid failure. Moreover KMS Development Life Cycle(KMSLC) is fundamentally different from any other software system life cycle since the conventional system life cycles are primarily dependent on its functionality, were as KMS associated with knowledge and its related functionality. This paper investigates some of the recent and widely accepted KMS Development Life Cycles and proposes the quality dimensions and factors requirements in each stage of the life cycle to ensure the quality of KMS.



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