The Organization Culture In The Public Service At The Regional Secretariat Of Samarinda City
Anwar, Rakhmat, Hamsinah, Tehubijuluw Zacharias
Key words: organization culture, public service.
Abstract: The purpose of this research to analyzing the process of the management of internal integration in an effort to improve public services in the secretariat of the city .In the research results seen that there are culture of “bubuhan”( familial ) in the management of internal integration in the secretariat of the city of samarinda through (a) the creation of a language together and conceptual categories , in ( b ) the distribution of power and status , ( c ) establishment norms closeness of a working relationship peers , and ( d ) the application of the award and punishment. In addition to want to answer a desire as well as the need for public service excellence service unit to improve integrated permit handling ( UPT ) integrated permit handling services agency one gate (BPPTSP) capital city of samarinda . In the management of internal integration process in cultural organization that takes the concept/culture of “bubuhan” must be planned carefully and without prejudice to the rules of law applicable because if not handled wisely can be counter-productive with the vision and mission of Samarinda Government, because it can cause a client patron relations which can actually inhibit the organization in achieving its vision and mission.
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