Investigating The Effect Of Job Stress On Performance Of Employees
Oyungerel Altangerel, Wang Ruimei, Ehsan Elahi, Bayandalai Dash
Index Terms: Job stress, job performance, Mongolia, telecommunication companies, Logit model.
Abstract: This study is conducted to investigate the effect of job stress on job performance. A random sampling technique is used to collect primary data of 120 employees of four telecommunication companies of Mongolia i.e. Mobicom, Unitel, Skytel and G-mobile. A well-structured questionnaire is utilized to collect relevant data; descriptive and logistic analysis is used to estimate and describe the findings of results. It is found that work overload is major reason of stress among employees and majority of employees reduce their productivity and loss of interest in job due to stress. As for concern health issue, eyes strain, dizziness and disorder in sleep are due to job stress. According to results of logit model, parameters of education, experience and salary per month are statistically significant and have positive impact on employees’ performance but age, family size, no relaxation time giving to employees during working hours and work overload are statistically significant and have negative impact on employees’ job performance. For suggestions, companies should increase salaries of employees and give reward to employees those have work overload. Workload of employees should reduce by proper work redesign and efficient management by proper allocation of job. It is also found that stress also becomes reason of several illnesses and majority of employees don’t have medical facilities (first aid) at working place, therefore it is suggested that companies should also provide medical facilities (first aid) for employees at work place.
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