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IJSTR >> Volume 7 - Issue 2, February 2018 Edition



International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616



Relationship Between Total Quality Management In Education Performance

[Full Text]

 

AUTHOR(S)

Ratna Sari Dewi

 

KEYWORDS

Education Total Quality Management, Knowledge Management, and Performance.

 

ABSTRACT

Total Quality Management (TQM) Higher education needs to be applied to the education system is that the people working collectively, not individually. WithTQMwill forcethe bettergood man, andlesswellwere forcedto be good. In addition, the quality of education will be obtained TQM appropriate targets or goals set by the consistent quality of graduates. This study aimed to assess the effect Quality management Total Education (TQME ) on Knowledge Management ( KM ) and the performance status Prodi College State University. Studies conducted at the State University at Makaassar three , namely , Hasanuddin University , Makassar State University ( UNM ) and Alauddin State Islamic University of Makassar . Prodi entire population is that of the three state universities in Makassar as well as samples . Respondents were faculty representing each department of the state university of the third . The analysis technique used is the Generalized Structured Component Analysis ( GSCA ) by using software GesCa. The results showed that the total management Education Quality significant direct effect on Knowledge management , Knowledge management while direct and significant impact on performance Prodi . Interesting result of this study is that the effect of total quality management is not a significant effect on performance Prodi . The Role of Knowledge Management mediate perfect (complete mediation ) Total Quality management influences on performance Prodi . This suggests that total quality management is not direct determinants Prodi performance , but its existence is important to the increased input of knowledge management in an effort to improve performance.

 

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