International Journal of Scientific & Technology Research

Home About Us Scope Editorial Board Blog/Latest News Contact Us
10th percentile
Powered by  Scopus
Scopus coverage:
Nov 2018 to May 2020


IJSTR >> Volume 9 - Issue 2, February 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Strategic Planning For The Implementation Of Tourism Information Systems

[Full Text]



Asri Mulyani, Dede Kurniadi, Yosep Septiana, Teguh Wahyono



Information Systems, Strategic Planning, Tourism, Ward and Peppard



This research aims to plan a tourism information system implementation strategy to increase the number of visitors, with a case study on animal park tourism. Based on the evaluation of the organizations business processes with information systems that are running is considered not effective, the strategic planning of information systems is needed to help leaders and managers in carrying out their duties to improve work efficiency by automating the information management process, increasing management effectiveness by satisfying information needs for decision making, and improve competitiveness to improve the organizations competitive advantage by changing the style and manner of doing business. The methodology uses the Ward and Peppard strategic planning model with the stages of the analysis of Value Chain Analysis, PEST Analysis, Analysis of the Five Strength Models. The output stage uses the McFarlan Grid Strategic technique and the Balanced Scorecard to evaluate the results of implementing an information system strategic plan. The results of the research are in the form of a strategic framework and information system implementation plan and technology that is in line with the organization's business strategy plan.



[1] Z. Xiang, V. P. Magnini, and D. R. Fesenmaier, “Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet,” J. Retail. Consum. Serv., vol. 22, pp. 244–249, Jan. 2015.
[2] A. Mulyani, “Analisis Penerimaan dan Penggunaan Teknologi Aplikasi Ojek Online Menggunakan Unified Theory of Acceptance and Use Technology,” J. Algoritm., vol. 15, no. 2, pp. 25–30, 2018.
[3] C. Slamet, A. B. Abdul Rahman, and M. Ali Ramdhani, “Concepts of Strategic Management of Information Technology,” J. Phys. Conf. Ser., vol. 1175, no. 1, p. 012264, 2019.
[4] S. Blili and L. Raymond, “Information technology: Threats and opportunities for small and medium-sized enterprises,” Int. J. Inf. Manage., vol. 13, no. 6, pp. 439–448, Dec. 1993.
[5] D. Kurniadi, E. Abdurachman, H. L. H. S. Warnars, and W. Suparta, “The prediction of scholarship recipients in higher education using k-Nearest neighbor algorithm,” IOP Conf. Ser. Mater. Sci. Eng., vol. 434, no. 1, p. 012039, Dec. 2018.
[6] A. Pamoragung, K. Suryadi, and M. A. Ramdhani, “Enhancing the Implementation of E-Government in Indonesia through the High-Quality of Virtual Community and Knowledge Portal Design,” in European Conference on e-Government, 2006, pp. 341–348.
[7] G. D. Bhatt and V. Grover, “Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study,” J. Manag. Inf. Syst., vol. 22, no. 2, pp. 253–277, Nov. 2005.
[8] J. M. Bryson, “The Future of Public and Nonprofit Strategic Planning in the United States,” Public Adm. Rev., vol. 70, pp. s255–s267, Dec. 2010.
[9] M. Irfan, S. Jaya Putra, and M. Ali Ramdhani, “The readiness model of information technology implementation among universities in Indonesia,” J. Phys. Conf. Ser., vol. 1175, no. 1, p. 012264, 2019.
[10] K. Laudon and J. Laudon, Management Information Systems: Managing the Digital Firm Plus MyMISLab with Pearson eText--Access Card Package. Prentice Hall Press, 2015.
[11] Y. Septiana, “Design of prototype decision support system for flood detection based on ultrasonic sensor,” MATEC Web Conf., vol. 197, p. 03017, Sep. 2018.
[12] M. A. Ramdhani, D. Sa’adillah Maylawati, A. S. Amin, and H. Aulawi, “Requirements Elicitation in Software Engineering,” Int. J. Eng. Technol., vol. 7, no. 2, pp. 772–775, 2018.
[13] D. Kurniadi, A. Mulyani, Y. Septiana, and H. Aulawi, “Estimated software measurement base on use case for online admission system,” IOP Conf. Ser. Mater. Sci. Eng., vol. 434, no. 1, p. 012062, Dec. 2018.
[14] D. Kurniadi, S. W. Harco Leslie Hendric, F. L. Gaol, and B. Soewito, “Software Size Measurement of Student Information Terminal with Use Case Point,” in IEEE International Conference on Applied Computer and Communication Technologies (ComCom), 2017.
[15] Y. Septiana, D. Kurniadi, A. Mulyani, and W. Baswardono, “Design of decision support system for blood analysis,” MATEC Web Conf., vol. 197, p. 03018, Sep. 2018.
[16] J. Ward, P. Griffiths, and P. Whitmore, “Strategic planning for information systems,” 2002.
[17] J. Peppard and J. Ward, “Beyond strategic information systems: Towards an IS capability,” J. Strateg. Inf. Syst., vol. 13, no. 2, pp. 167–194, 2004.
[18] S. Tukana and R. Weber, “An Empirical Test of the Strategic-Grid Model of Information Systems Planning,” Decis. Sci., vol. 27, no. 4, pp. 735–765, Dec. 1996.
[19] L. Applegate, R. Austin, and F. McFarlan, Corporate information strategy and management. McGraw-Hill/Irwin Custom Publishing, 2006.
[20] F. N. Arifin and O. Juwita, “Governance of information system development as tourism support used IT balanced scorecard and McFarlan,” in 2017 4th International Conference on Computer Applications and Information Processing Technology (CAIPT), 2017, pp. 1–7.
[21] J. Gomes, M. Romão, and M. Caldeira, “The benefits management and balanced scorecard strategy map: How they match,” Int. J. It/bus. Alignment Gov., vol. 4, no. 1, pp. 44–54, 2013.
[22] A. Setiawan and E. Yulianto, “Information System Strategic Planning Using IT Balanced Scorecard In Ward & Peppard Framework Model,” Int. J. Eng. Technol., vol. 9, no. 3, pp. 1864–1872, 2017.
[23] R. Kaplan, N. Robert, T. Davenport, and R. Kaplan, “The strategy-focused organization: How balanced scorecard companies thrive in the new business environment,” 2001.