Assessment Of IT Utilization In The Administration Of Higher Education In The Kingdom Of Saudi Arabia: A Case Study Of Imam Muhammad Ibn Saud Islamic University (IMAMU)
Dr. Qazi, Raza Ur Rehman
Keywords: IT (Personal Computer used by employees at work), Organizational Culture, Perceived Ease of Use, Perceived Usefulness, Attitude, Behavior Intention, Technology Acceptance Model (TAM), Theory of Reasoned Action (TRA), Theory of Planed Behavior” (TP)
Abstract: Purpose of this study was to assess the IT utilization higher education in by employees of the Establishment (Idara) department at the IMAMU. In this study focus was on Personal Computer technology utilization. The study was based on the "Technology Acceptance Model" (TAM), developed by Davis in 1986 . According to Davis, "A key purpose of TAM is to provide a basis for tracing the impact of external factors on internal beliefs, attitudes, and intentions" . In TAM, two fundamental variables, "Perceived Usefulness" and "Perceived Ease of Use" were tested . These two variables determine the usage and acceptance of a system . This study will test all the paths of original TAM, along with new factors (perceived personal utility) incorporated in the extended model developed by Dr. Qazi, Raza Ur Rehman (2007) . Factors like organizational culture, individual factors including level of education and duration of training as external factors were also tested. The study results are based on data collected from the employees of the establishment department (Idara Office) of Imam Muhammad Ibn Saud Islamic University, KSA. Furthermore, in this study data are collected from employees (both male and female) who have used the Personal Computer technology at work for at least one year. The results of this study indicated an overall positive association between all the constructs of the factors being tested except the association between the level of education and the actual computer use at job. Similarly negative association was found between organizational culture and actual use of PC at job. Detailed analysis is presented in the analysis section.
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