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IJSTR >> Volume 9 - Issue 3, March 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

A Study ON Applicability OF Product Quality Models IN Software Engineering Literature AND Defining Quality Dimensions FOR Knowledge Management Systems

[Full Text]



Abdul Rahman. A, Justus Selwyn



Boehm Quality Model, Dromey Quality Model, FURPS Quality Model, ISO Quality Model, Knowledge Management Systems, McCall‘s Quality, Owlia M.S Quality Model, Quality Dimension and constructs, Rao .L et al. Quality Model, Software Product Quality Models.



The Software quality model is consists of characteristics, which can provides ability to meet users’ expectations with associated quality in appropriate level and dimensions. Now a day’s every user having their own perception of product due to awareness of technologies, availability of huge similar products in market, globalization and open markets etc. so it becomes inevitable for software developers to meet quality in different perception apart from product specific. Particularly, knowledge management system (KMS) is becomes cynosure in every sector due to its benefits in this present volatile technology, people and market environment. But achieving quality in KMS is becoming complicate because of its multidisciplinary fields, at the same time KMS is an only solution of every sector to address the issues like competitive advantages, loss of key personal, improve customer satisfactions, intellectual improvement, and organizational image. At the same time striving for effectiveness in KMS without quality will be meaningless, since quality is a primary ingredient for effectiveness of any systems. This paper discusses the applicability of basic quality models in software engineering literature for KMS. This paper also presents comparative study of KMS-specific quality models and proposes a model required to battle with KMS quality.



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