International Journal of Scientific & Technology Research

Home About Us Scope Editorial Board Blog/Latest News Contact Us
10th percentile
Powered by  Scopus
Scopus coverage:
Nov 2018 to May 2020


IJSTR >> Volume 9 - Issue 3, March 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Technology Embracing by 3PL Service Providers in India: Tuticorin Port Trust – A Case Study

[Full Text]



Dr. M. Senthil, R. Ruthramathi, Dr. N. Gayathri



Technology, Logistics Services, Warehouse Management, Supply Chain, 3PL players



Logistics service suppliers play a very important role in a supply chain system and may snoop to adopt economical provision technologies to supply higher services for their customers. A good deal of logistics service providers tries to improve their operational efficiency by continuous adoption of new technology in the logistics sector. Technology accelerates the data sharing across offer chains and among offer chain partners. Totally 52 registered companies from Direct General Foreign Trade (DGFT) were taken for the study The objectives of the study is to understand the use of latest technologies by warehouse service providers, to investigate the major challenges and benefits faced by the warehouse operators, in using various technologies like GPS, Barcode, RFID, Drones, IoT, AI, Cloud computing, Robotics and Block chain technologies and to offer feasible suggestions for the adoption of the new technology by 3PL service providers dealing with V.O.C port, Tuticorin, India. The need to deliberate the interdependencies multiple technologies arises in order to strategise a comprehensive approach in executing the exponential technologies.



[1]. Abdur Razzaque, M., & Chen Sheng, C. (1998), Outsourcing of logistics functions: a literature survey. International Journal of Physical Distribution & Logistics Management, 28, 2, pp. 89-107.
[2]. Chan, F. T., Chan, H. K., & Jain, V. (2011). A framework of reverse logistics for the automobile industry. International journal of production research, 50, 5, pp.1318-1331.
[3]. Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, pp. 662-672.
[4]. Embleton, P.R. and Wright, P.C. (1998), a practical guide to successful outsourcing, Empowerment in Organizations, 6, 3, pp. 94-106.
[5]. FERNIE, J. & SPARKS, L. (Eds) (1998) Logistics and Retail Management (London, Kogan Page). GOOLD, M., CAMPBELL, A. & ALEXANDER, M. (1994) Corporate Level Strategy (John Wiley & Sons).
[6]. Fong, J., Wong, H. K., & Fong, A. (2000). Online analytical mining web-pages tick sequences. Journal of Data Warehousing, 5, 4, pp. 59-68.
[7]. Gupta (2014) Gupta, P. Use of RFID technology by students in Indian Institute of Technology , Delhi and Indian Law Institute, Delhi: A survey. World Digi. Libr., 2014, 2, pp.145-56.
[8]. Hackman, S. T., Frazelle, E. H., Griffin, P. M., Griffin, S. O., & Vlasta, D. A. (2001). Benchmarking warehousing and distribution operations: an input-output approach. Journal of Productivity Analysis, 16, 1, pp. 79-100.
[9]. Hertz, S., & Alfredsson, M. (2003). Strategic development of third party logistics providers. Industrial marketing management, 32, 2, pp. 139-149.
[10]. Kenderdine, J.M. and Larson, P.D. (1988), Quality and logistics: a framework for strategic integration, International Journal of Physical Distribution and Materials Management, 18, 7, pp. 5-10.
[11]. Knight Frank (2014), India Logistics and Warehousing Report, http://content.knightfrank.com/research/677/documents/en/india-warehousing-and-logistics-report2326.pdf
[12]. La Londe, B. J., & Cooper, M. C. (1989). Partnerships in providing customer service: a third-party perspective. The Council.
[13]. Lieb, K. J., & Lieb, R. C. (2008). Environmental sustainability in the third-party logistics (3PL) industry. International Journal of Physical Distribution & Logistics Management, 40, 7, pp. 524-533.
[14]. Mason-Jones, R., & Towill, D. R. (1999). Using the information decoupling point to improve supply chain performance. The International Journal of Logistics Management, 10, 2, pp.13-26.
[15]. McGraw-Hill (2003), NewYork ;Fleisch, E., Tellkamp, C., (2005) Inventory inaccuracy and supply chain performance: a simulation study of a retail supply chain. International Journal of Production Economics 95, pp. 373–385.
[16]. Menon, M. K., McGinnis, M. A., & Ackerman, K. B. (1998). Selection criteria for providers of third-party logistics services: an exploratory study. Journal of business logistics, 19, 1, pp. 121.
[17]. Pappu, M., Mundy, R.M. and Paswan, A. (2001), New channel dynamics: an investigation of transport services, paper presented at the 10th International Annual IPSERA Conference, Jo¨nko¨ping
[18]. Sahay, B. S., & Mohan, R. (2003). Supply chain management practices in Indian industry. International Journal of Physical Distribution & Logistics Management, 33, 7, pp. 582-606.
[19]. Sauvage, T. (2003). The relationship between technology and logistics third-party providers. International Journal of Physical Distribution & Logistics Management, 33, 3, pp. 236-253.
[20]. Shams Rahman, Kamrul Ahsan, Laura Yang, John Odgers (2017),An Investigation into critical challenges for multinational third-party logistics providers operating in China, Journal of Business Research.
[21]. Stank, TP, Goldsby, TJ, Vickery, SK and Savitskie, K. (2003).Logistics service performance: estimating its influence on market share. Journal of Business Logistics 24: 27–55.
[22]. Vongsingthong, S., & Smanchat, S. (2014). Internet of things: a review of applications and technologies. Suranaree Journal of Science and Technology, 21, 4, pp. 359-374.