The State Of IT Governance In Zimbabwe Polytechnics: Case Of A Polytechnic In Zimbabwe
INDEX TERMS: IT governance, IT function, status and alignment, drivers and barriers, input and decision making, structures and processes, performance and accountability.
ABSTRACT: IT governance is one of the major areas of concern in Zimbabwe public and private sector organisations. Most organisations in the country are running their IT function without any consideration of the international best practices in as far as governance of the IT function is concerned. This research seeks to identify the structure of the IT services department in polytechnics and its associated roles and responsibilities, the structure of the board that play the oversight function over the IT service department and conduct a detailed investigation on a wide range of IT governance issues that include: - IT governance status and alignment, drivers and barriers, Input and decision making in IT governance, IT governance structures and processes, IT performance and accountability and assessing IT governance performance.
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