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IJSTR >> Volume 9 - Issue 4, April 2020 Edition



International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616



An Innovative Approach To Develop Performance Indicators For Medicines Supply Chain In Moroccan Public Hospitals

[Full Text]

 

AUTHOR(S)

Imane Ibn El Farouk, Youness Frichi, Fouad Jawab

 

KEYWORDS

KPI, Dashboard, Supply chain, Hospital, Risk, SCOR Model, Modelling.

 

ABSTRACT

To accompany the recent changes in Moroccan public health sector in terms of improving patient care, hospitals are required to develop performance management systems. In this context, we present the results of a methodology to build a dashboard for medicines supply chain in public hospitals. The developed methodology, which we have called OPRI (Objectives, Parameters, Risk, and Indicators), is based on process modeling through SCOR, ARIS models, and risk analysis. OPRI’s principle is that the supply chain performance can also be achieved by warning risks. The article illustrated the OPRI’s architecture, steps and tools, in the first stage, while the second stage provided results obtained through the application of OPRI on a case study of a public hospital in Morocco.

 

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