International Journal of Scientific & Technology Research

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IJSTR >> Volume 9 - Issue 4, April 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Employee Engagement And Organizational Citizenship Behaviour: A Comparative Study Of Public And Private Insurance Sectors In Ethiopia

[Full Text]



Moges Addisu Maru, Amanpreet Singh



Absorption, Dedication, Vigour, Employee Engagement, Insurance in Ethiopia, Organizational Citizenship Behaviour, Comparative study



The purpose of this study was to investigate the differences in engagement and organizational citizenship behaviour of employees between public and private insurance sectors in Ethiopia, found in East Africa. It further explored the relationship between components of employee engagement and organizational citizenship behaviour in both settings. The current study employed quantitative research method, cross-sectional design, and stratified random sampling from 307 employees. Findings of the study were as follows: First, employees who are working in private insurance sector had a greater level of engagement and organizational citizenship behaviour than employees who are working in public sector. Second, every component of employee engagement (vigour, dedication, and absorption) had a positive and significant relationship with organizational citizenship behaviour in both contexts.



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