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IJSTR >> Volume 3- Issue 10, October 2014 Edition



International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616



Equipment Management And Use In Salons In Ghana: A Test Case Of Safety In Quality Services Delivery Of The Beauty Service Industry In The Upper West Region.

[Full Text]

 

AUTHOR(S)

Mohammed Imoro

 

KEYWORDS

 

ABSTRACT

Abstract: The beauty industry though common in Ghana and source of revenue and employment, attention has not been paid to it. As such there is no formal regulation, education and research on equipment use and management in the sector. This study focused on assessing how equipment use and management promotes safety and quality service provision in the beauty industry. The descriptive studies was adopted with the cross sectional design. A sample size of 211 and 200 respondents for clients and practitioners respectively was used for the data collection while the focus group discussion targeted Beauty Associations. With questionnaires, interviews schedules and focus group discussions, the SPSS was used to convert data into graphs, charts and tables for the analysis. The findings revealed low literacy among beauticians with only apprenticeship as mode of training. Basic safety equipment such as fire extinguishers, first aid boxes existed only in very few salons. The absence of record keeping, occurrence of multiple usage of disposables and cover cloths, non-functioning sterilizers and poor disinfection were common defects. Cuts, burns and breakages were also common with poor knowledge on control measures. Accidents, electric faults, carelessness, overuse and poor quality were causes of equipment damage. There were generally irregular (undesirable) occurrences in salon operations while facilities and equipment availability was poor. However, there was proper equipment storage, high salon cleanliness and Safety feeling among clients. This demands the creation of beauty institutes, prioritizing disinfection, maintenance culture, developing guidelines and stepping up awareness creation for salon operation in the region. Stakeholders needed to set up inspectorate division for monitoring and ensuring compliance with regulations and also promoting collaboration between beauticians and State-related organizations in the region while registering and licensing all salon operators and making prerequisites available for salon businesses.

 

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