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IJSTR >> Volume 5 - Issue 9, September 2016 Edition



International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616



Business Process Design Of An Efficient And Effective (Literature Review)

[Full Text]

 

AUTHOR(S)

Sayuthi

 

KEYWORDS

business processes, business process improvement, streamlining, efficient, and effective.

 

ABSTRACT

The objective of this articleis to design business processesan organization efficiently and effectively. Based on our literature review, the design of business processes that is best suitable for an organization belongs to Harrington (1992), namely the concept of Business Process Improvement (BPI), which is a systematic framework that helps organizations in making significant progress in the implementation of business processes. BPI provides a system that will simplify or streamline business processes, to provide an assurance that the internal and external customers of the organization will get a better output. One advantage of BPI concept suggested by Harrington is the continuous improvement, whereas the other authorsor experts of BPI have not recognize the idea of continuous improvement. With thisidea, the products / services offered by organization becomes more innovative.

 

REFERENCES

[1] Andersen,Bjorn(2007), Business ProcessImprovement Toolbox, Second Edition. ASQ Quality Press, Milwaukee, Wisconsin. USA

[2] Anupindi Ravi, Sunil Chopra, and Sudhakar D. Deshmukh (2012), Managing Business Process Flows: Principles of Operation Management. Pearson Education, Inc., publishing as Prentice Hall, New Jersey

[3] AzharSusanto (2013), SistemInformasiManajement: KonsepdanPengembangannya. Edisi 3.Lingga Jaya. Bandung, Indonesia.

[4] Bagranoff, A. Nancy, Simkin, G. Mark, and Nourman, S. Corolyn (2010) Core of Concept: Accounting Information Systems. John Wiley and Sons Inc. USA

[5] Hall A. James (2011). Accounting Information System.Seventh Edition.

[6] Harrington H. J. (1991), Business Process Improvement TheBreakthrough ‘Strategy for Total Quality, Productivity, and Competitiveness. McGraw-Hill, Inc. New York

[7] http://ekbis.sindonews.com/read/1085897/39/perusahaan-besar-bangkrut-di-indonesia-1455640928 (Koran Sindo, Edisi 17 February 2016)

[8] http://www.liputan6.com/tag/gojek

[9] Loudon C Kenneth and Jane P Loudon (2014), Management Information System

[10] Magal R. Simha and Jeffrey Word (2009), Essentials of Business Processes and Information Systems (2009). John Wiley and Sons Ltd. USA

[11] Managing the Digital Firm. Thirteen Edition. Global Edition. Pearson Education Limited. England.

[12] Page Susan (2010), The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. Amacom, American Management Association. New York.