Opinion Analysis For Educational Field
[Full Text]
AUTHOR(S)
Sanjay Singh Bhadoria
KEYWORDS
Support Vector Machines (SVM), Neural Networks, Decision Tree, Naïve Bayes, Sentiment analysis
ABSTRACT
Opinion mining is an important area of research in the recent years which combines web mining with computational intelligence to collect opinions through websites, social media, company data analysis and customers. Opinion mining algorithms collect opinions from websites and classify them using the mining process such as Support Vector Machines (SVM), Neural Networks, Decision Tree, Naïve Bayes and other classifiers. Moreover, opinion mining is useful in business since it highlights the positive or negative attitude of their students as well as the products and services. This helps the business managers to improve their method of services and to modify the products which will suit the student interests. Sentiment analysis is a type of opinion mining technique which uses natural language processing and other computational intelligence techniques to make effective decisions.
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