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The Effect Of Psychological Empowerment And Organizational Trust On Affective Commitment Evidence From Padjadjaran University, Bandung Indonesia
[Full Text]
AUTHOR(S)
Hadi Mollamohammadrafie
KEYWORDS
affective commitment, organizational trust, psychological empowerment.
ABSTRACT
The main purpose of this research is to examine the relationship between Psychological Empowerment and Organizational Trust upon Affective Commitment among Administration employees in the Faculty of Law, and Faculty of Economics and Business at Padjadjaran University, Bandung, Indonesia. Due to recent structural changes from that of a public university to a private university, the lack of security and difficulty for promotions created confusion and complaints from administration employees in the Faculty of Law and Faculty of Economics and Business at Padjadjaran University. Many administration employees still have hesitations about the new structure due to unclear job requirements, promotion of underqualified employees to managerial positions, and the process required to implement new structural changes. Data was obtained for this research through interviews, and a questionnaire which was made up of four sections and distributed to a total of 84 respondents using purposive sampling. Analysis of the data was obtained using multiple regression analysis. This analysis includes validity and reliability, classical assumption test, multiple regression analysis, testing hypothesis through F test and t test, and coefficient of determination analysis. The results show that Psychological Empowerment and Organizational Trust have influence upon Affective Commitment. The results indicate that the Psychological Empowerment dimensions Meaning and Competence, and the Organizational Trust dimensions Competency, Consistency and Loyalty, have significant and positive influence upon Affective Commitment. The dimension of Emotional Attachment has the greatest positive influence upon Affective Commitment. Furthermore, existing literature supports the significant and positive influence between Psychological Empowerment and Organizational Trust upon Affective Commitment. From these results the author is able to make recommendations to improve the Psychological Empowerment and Organizational Trust and their resulting positive influence upon Affective Commitment in the Faculties of Law, and Economics and Business at Padjadjaran University. Further to this, these results can be transferred to other higher education organizations to create an environment which supports employees’ and results in high levels of Affective Commitment, and therefore greater productivity for the organization.
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