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IJSTR >> Volume 9 - Issue 3, March 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Web Contracting And Standardization Of Standard Form Contracts In The Electronic Age

[Full Text]



Ayyappan Palanissamy, Dr R. Kesavamoorthy



web contracting, dispute resolution, consumer protection, standard form contracting



Advancements in technology has led to rapid changes in the quality of life among people. Internet medium has paved way to make web contracting and it always assume that there exists assent to contractual terms on the part of the other contracting party in the online environment with business/service provider. Web contracting in the digital age purely uses standard forms and in majority situations consumers do not have any idea as to what terms and conditions which may bind them and the legal consequences arising there to. Service providers providing mass market licences do not disclose the full list of terms at the time of contracting. This leads to high level of exploitation and some of the common clauses in the standard form contract like dispute resolution clauses which are unfair leads to consumers susceptible. This article looks into the challenges faced by consumers due to web contracting and DRCs and the recent developments in India on consumer protection which has brought ecommerce platforms and online businesses into the purview of the law.



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