International Journal of Scientific & Technology Research

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ISSN 2277-8616


IJSTR >> Volume 9 - Issue 4, April 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Digital Transformation: IT Governance In The Agile Environment A Study Case Of Indonesia High Regulated Company

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Elisa Indriasari, Suhono Harso Supangkat, Raymond Kosala



Agile, DevOps, Digital Transformation, IT Governance, IT Digital Governance.



The rapid transformation in the field of ICT influence more and more organizations. In recent years, firms in almost all industries have conducted several initiatives to obtain benefits from digitalization. The organizations decide to perform digital transformation and move from the traditional approach to the agile approach for anticipating the rapid changes in the current digital era. This research will investigate the impact of digital transformation to the IT governance mechanism in established company using study case methodology. We analyse two companies in Indonesia: banking and telecommunication companies that have adopted agile and DevOps team. For this purpose, a qualitative study using Focus Group Discussion (FGD) and in-depth interview method were conducted. Our findings show that digital transformation brings many challenges in the established organization. This transformation impacted key elements of IT governance: structure, process, and relational mechanism. IT managers can benefit from this research as guidelines to implement IT Digital Framework in the transition of digital transformation phase



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